We provide a comprehensive after-sales service solution
warranty repair services on AV products and major appliances across Australia and New Zealand
Over 400 service centres providing
Repairs are undertaken on either an in home service or carry in basis, depending on the warranty provided
Our qualified technicians repair either in-home, or uplift items for repair in the workshop and return to the customer upon completion.
CARRY IN REPAIRS
Customers may take items in for repair to one of our repair centres within close proximity to their address.
A comprehensive service solution for established businesses as well as startup enterprises
STRONG SUPPORT SERVICES
We provide a strong support service, allowing our clients to focus on the sales and marketing of their products, without having to worry about the after sales service aspect. Through ongoing training and education of our technical staff, we ensure a high degree of product knowledge and maintain a superior service level.
We do AV product refurbishment, for resale and export, at our Sydney facility.
Our infrastructure can cater for practically any warranty service requirement a client may have, with the flexibility to scale a procedure to attain maximum efficiency. We do not adopt the “one size fits all” approach.
Our systems allow for continuous tracking of an item through all stages of repair, as well as the provision of regular statistical data.